0l11 Terms and Conditions

Complete terms and conditions and rules for using the 0l11 platform

Last Updated: 15 November 2026

Important Notice

Please read these terms and conditions in full before using 0l11. By using our service, you agree to all these terms. If you do not agree with these terms and conditions, please do not use the 0l11 platform.

1. General Terms

0l11 is an online betting and casino platform licensed and regulated by Curacao eGaming and PAGCOR. By using our services, you confirm that you are legally eligible to do so and that online betting is permitted under the laws of your country.

1.1 Acceptance of Agreement

By registering, creating an account, or using the 0l11 platform, you agree to be bound by these Terms & Conditions. This agreement constitutes a legally binding contract between you and 0l11. If you do not agree with any of these terms, please close your account and discontinue use of the service.

1.2 Age Restrictions

You must be at least 18 years of age to register and bet at 0l11. We strictly prohibit underage gambling. Any account found to have been created by or on behalf of a minor will be closed immediately, and all winnings will be voided. 0l11 conducts regular age verification checks and is committed to protecting minors.

1.3 Geographic Restrictions

0l11 is not available in all countries. If online betting is legally prohibited in your jurisdiction, you may not use 0l11. We currently serve players in Bangladesh, India, Nepal, and select Asian countries. It is your responsibility to be aware of and comply with the laws of your country.

1.4 Changes to Terms

0l11 reserves the right to change these terms and conditions at any time. If there are any significant changes, we will notify you via email or platform notification. Continued use of the service after changes means you accept the new terms and conditions. You are advised to check this page regularly.

2. Account Rules

There are specific rules and requirements for creating and managing an account on 0l11 that all players must follow.

2.1 Account Registration

Each individual may create only one 0l11 account. Creating multiple accounts is strictly prohibited, and if multiple accounts are detected, all accounts will be suspended or closed and all balances may be confiscated. When creating an account, you must provide accurate and complete information, including your full name, date of birth, address, and contact information.

2.2 Account Verification

0l11 reserves the right to verify your identity at any time. You may be asked to submit a government-issued ID, proof of address, and payment method documentation. 0l11 may place a hold on your withdrawals until verification is complete. Submitting falsified or fraudulent documents will result in legal action and immediate account closure.

2.3 Account Security

The security of your account is your responsibility. Use a strong password and do not share your login credentials with anyone. It is recommended to enable two-factor authentication. If you suspect any unauthorized access to your account, notify 0l11 support immediately. You are responsible for all activities conducted from your account.

2.4 Account Suspension & Closure

0l11 reserves the right to suspend or close any account at any time, particularly in cases of breach of these Terms and Conditions. You may permanently close your account at any time by contacting our support team. If there are any pending bets at the time of closure, your remaining balance will be returned once those bets have been settled.

3. Betting Terms and Conditions

Specific rules and conditions apply to placing bets at 0l11, and all players are required to read and comply with them.

3.1 Bet Acceptance and Confirmation

A bet is only valid once it has been accepted by the 0l11 system and a bet ID has been issued to your account. You can confirm your bet in your bet history after it has been placed. 0l11 is not responsible for bets that fail to register due to technical errors or communication delays. 0l11 reserves the right to reject or void any bet placed with incorrect odds or as a result of an error.

3.2 Bet Settlement

Bet settlement is based on official match results and data from statistics providers. Sports bets are typically settled within minutes of the match ending, though some cases may take up to 24 hours if official results require verification. Casino game bets are settled instantly. 0l11's settlement decisions are final and appealable only in cases of obvious error.

3.3 Minimum and Maximum Bet Limits

Each game and market has specific minimum and maximum bet limits that are clearly displayed. In Sports Betting, the typical minimum bet is ৳20 and the maximum bet depends on the event and market. In casino games, limits are more flexible – starting from ৳1 in slots and from ৳10 in live tables. 0l11 reserves the right to change limits at any time.

3.4 Bet Cancellation and Voids

In certain circumstances, 0l11 may cancel or void bets, including: obvious odds errors, technical malfunctions, match cancellation or postponement, duplicate bets, and rule violations. In the case of voided bets, stakes are refunded but no winnings are paid. If you disagree with a bet cancellation, contact the support team and we will review the situation.

Important Notice

0l11 encourages responsible gaming. Please do not bet more than you can afford and do not consider betting as a source of income. If you feel your betting has become a problem, please use our responsible gaming tools.

4. Payment Policy

0l11 has clear policies governing all deposit and withdrawal transactions.

4.1 Deposit Methods & Process

0l11 supports various deposit methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. The minimum deposit amount varies depending on the method but typically starts from ৳500. bKash and Nagad deposits are processed instantly, and bank transfers may take 1-3 business days. 0l11 does not charge any fees on deposits, but your payment provider may impose their own fees.

4.2 Withdrawal Terms

Your account must be fully verified and all applicable bonus wagering requirements must be met before a withdrawal can be processed. The minimum withdrawal is ৳1,000, and the maximum daily withdrawal is ৳5,00,000 (higher limits apply for VIP players). bKash and Nagad withdrawals are typically processed within 30 minutes to 24 hours. 0l11 charges no withdrawal fees, though your payment provider may apply their own charges.

4.3 Anti-Money Laundering

0l11 follows strict anti-money laundering policies. You must withdraw using the same method you deposited. If you wish to withdraw without placing any bets after depositing, a 10% processing fee will apply. If suspicious transactions or patterns are detected, 0l11 may suspend the account for investigation and report to law enforcement agencies if necessary.

4.4 Payment Delays & Issues

Payments may occasionally be delayed due to technical issues, bank closures, or verification requirements. If your withdrawal has not arrived within the stated timeframe, please check with your payment provider first. If the issue persists, contact the 0l11 support team and we will resolve it promptly. 0l11 takes full responsibility for any confirmed payment errors and will make the necessary corrections.

5. Bonus Terms and Conditions

0l11 offers various bonuses and promotions, each with its own terms and conditions.

5.1 Welcome Bonus

New players receive a 100% bonus on their first deposit up to a maximum of ৳25,000. A minimum deposit of ৳1,000 is required to claim this bonus. The bonus will be automatically added to your account but must meet wagering requirements to become withdrawable. The welcome bonus is available only once per person, household, address, and payment method.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements calculated as a multiple of the combined bonus and deposit amount. The welcome bonus carries a 30x wagering requirement — for example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must wager (1,000 + 1,000) x 30 = ৳60,000 before the bonus becomes withdrawable. Not all games contribute equally to wagering: slots contribute 100%, Sports Betting 50%, and table games 10%.

5.3 Bonus Abuse

0l11 strictly prohibits bonus abuse. Bonus hunting, taking bonuses by creating multiple accounts, group betting, and any attempt to take unfair advantage will result in bonus confiscation and account closure. 0l11 uses advanced detection systems to identify bonus abuse, and all suspicious activity is investigated.

5.4 Promotional Offers

0l11 regularly runs promotional offers such as reload bonuses, cashback, free bets, and tournaments. Each promotion has its own rules and conditions that are clearly stated on the promotion page. By participating in any promotion, you agree to those specific terms and conditions. 0l11 reserves the right to change or cancel promotions at any time.

Bonus Type Amount Wagering Validity
Welcome Bonus 100% up to ৳25,000 30x 30 Days
Reload Bonus 50% up to ৳10,000 25x 15 days
Weekly Cashback Up to 10% 10x 7 Days
Free Bet Variable 1x Varies by promotion

6. Liability & Limitations

It is important to have a clear understanding of 0l11's responsibilities and your rights.

6.1 Service Availability

0l11 aims to provide 24/7 service, but temporary downtime may occur due to maintenance, upgrades, or unforeseen technical issues. 0l11 is not liable for any service interruptions caused by factors beyond our control, such as internet connectivity issues, third-party service failures, or force majeure events. We endeavour to give advance notice for any scheduled maintenance.

6.2 Limitation of Liability

0l11 limits liability to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages, including loss of profits or data. In the case of any claim, 0l11's maximum liability is equal to your account balance or the disputed amount, whichever is less.

6.3 Third-Party Services

0l11 uses third-party game providers, payment processors, and other services. We are not responsible for the actions of these third parties, but we only work with trusted and licensed partners. If there is a problem with a third-party service, 0l11 support will assist you, but the final resolution may depend on that service provider.

6.4 User Responsibilities

You are responsible for your own betting decisions and losses. Betting is risky, and 0l11 does not guarantee any winnings. Play responsibly considering your financial situation, and only bet money that you can afford to lose. It is your responsibility to ensure that minors, family members, or anyone else cannot use your account.

7. Prohibited Activities

The following activities are strictly prohibited on 0l11, and violations will result in account closure and legal action.

7.1 Fraud & Cheating

All forms of fraudulent activity — including the use of forged documents, chargeback fraud, identity theft, or payment fraud — are strictly prohibited. Creating multiple accounts to abuse bonuses is also considered fraud. 0l11 employs advanced fraud detection systems and investigates all suspicious activity. In confirmed cases of fraud, all funds will be forfeited and the matter reported to the relevant law enforcement authorities.

7.2 Collusion & Syndicate Betting

Colluding with other players, participating in group betting syndicates, or engaging in any form of coordinated betting activity is prohibited. Arbitrage betting and zero-risk betting strategies that eliminate 0l11's exposure are not permitted. Placing bets using bots, scripts, or any other automated tools is strictly forbidden. All bets must be placed manually by a real person.

7.3 System Manipulation

Any attempt to hack, crack, or manipulate 0l11's systems, software, or network is a serious offence. Exploiting bugs or glitches, attempting unauthorized access, or bypassing security measures is strictly prohibited. If you discover a system vulnerability, do not exploit it — report it to 0l11 Support immediately. Responsible disclosure may be rewarded.

7.4 Abuse and Harassment

Disrespectful, abusive, or harassing behavior towards other players, dealers, or 0l11 staff will not be tolerated. Abuse of chat and communication features, posting spam or obscene content is prohibited. Hate speech, discrimination, or threats will result in immediate account suspension. We are committed to maintaining a safe and respectful environment for all players and staff.

8. Dispute Resolution

If you have any dispute or complaint with 0l11, please follow the process outlined below.

8.1 Complaint Procedure

For any issue or dispute, first contact 0l11 customer support via live chat, email, or WhatsApp. Explain your complaint clearly and provide relevant information such as bet ID, transaction ID, and screenshots. Our support team will provide an initial response within 48 hours and deliver a final resolution within 14 business days for complex cases.

8.2 Escalation Process

If you are not satisfied with the support team's resolution, you may escalate your complaint to the Compliance Department by emailing [email protected]. The Compliance Team will independently review your case and provide a detailed decision within 30 days. Every effort is made to ensure all decisions are fair and impartial.

8.3 Alternative Dispute Resolution

If you remain unsatisfied with the outcome, you may escalate the matter to an independent dispute resolution service. 0l11 recognizes eCOGRA's Alternative Dispute Resolution service and agrees to abide by their decisions. You may also file a complaint with our regulators — the Curacao Gaming Control Board and PAGCOR — if you believe 0l11 has breached its licence conditions.

8.4 Applicable Law

These terms and conditions are governed by and construed in accordance with the laws of Curacao. Any dispute arising with 0l11 will be subject to the exclusive jurisdiction of the Curacao courts. However, this does not affect your local rights and protections provided by the laws of your country. 0l11 always seeks to resolve disputes peacefully and amicably.

Full Transparency

All terms and conditions at 0l11 are stated clearly. There are no hidden clauses or ambiguous language.

Player Protection

Your rights are protected — we are committed to ensuring fair play and responsible gaming at all times.

Regulatory Compliance

0l11 complies with international gaming regulations and is regularly audited.

FAQ

If a match is cancelled or disrupted, 0l11 settles bets according to the rules of the official sports body.

Complete cancellation: If a match is cancelled before or immediately after the start, all pre-match bets are voided and stakes are refunded. For example, if a cricket match does not start due to rain, all bets are cancelled and money will be returned to your account.

Partially completed match: If a match is played up to a defined stage and an official result is declared, bets will be settled accordingly. In football, 90 minutes must generally be completed; in cricket, the DLS method may apply. If no official result is declared, bets will be voided.

Rescheduled match: If a match is postponed and played within 48 hours, bets remain active. If there is a delay of more than 48 hours, bets are voided and stakes are refunded. Exceptions are only for major tournaments where matches are typically played within the same week.

Live Betting: Different rules apply to live bets. If a match is abandoned after it has started, bets that were already settled at that point remain valid, while any pending bets are voided. If an official result is declared — for example, a cricket match decided via the DLS method due to rain — bets will be settled in accordance with that result.

Special markets — such as first goal scorer, corner kicks, and similar — will be settled based on the specific event, even if the match is subsequently abandoned. 0l11 always adheres to international betting standards and the official decisions of the relevant sports governing bodies.

Yes, the minimum deposit amount at 0l11 depends on your chosen payment method, and we offer flexible options to suit players across different budgets.

bKash and Nagad: These two most popular mobile banking methods have a minimum deposit of ৳500. This is the most affordable option for Bangladeshi players, and transactions are processed instantly. There are no hidden fees, and the exact amount you deposit will be added to your account.

Rocket: Rocket mobile banking has a minimum deposit of ৳1,000. This is a bit higher, but Rocket users find this method secure and convenient. Processing time is 5-15 minutes, and deposits are typically completed without any issues.

Bank Transfer: The minimum deposit via direct bank transfer is ৳2,000. This method is ideal for larger deposits and offers the highest level of security. Processing may take 1–3 business days, so it may not be the best option for players looking to start playing immediately.

Cryptocurrency (Bitcoin, Ethereum, USDT): The minimum amount for crypto deposits is the USD equivalent of $20, approximately ৳2,500. Crypto deposits offer maximum privacy and the fastest processing times (typically 10–30 minutes), with minimal fees due to no intermediaries.

An important point is that to receive the first deposit bonus, a minimum deposit of ৳1,000 is typically required regardless of payment method. 0l11 does not charge any deposit fees, but your payment provider may impose their own transaction fees, which are typically 1-2%.

Join 0l11 and Play Responsibly

Thank you for reading our terms and conditions. Now you fully understand how the 0l11 platform works. Register and receive a welcome bonus up to ৳25,000!

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