Withdrawing from 0l11 is quick and straightforward. Log in to your account, go to the menu, and select the Withdraw option. From there, choose your preferred payment method — bKash, Nagad, Rocket, Bank Transfer, or crypto.
Minimum and Maximum Withdrawal: Minimum withdrawal amount is BDT 500 and maximum daily withdrawal limit is BDT 1,00,000. If you have large winnings, the weekly limit is BDT 5,00,000 and monthly limit is BDT 20,00,000. VIP members have higher limits.
Processing time: After you submit a withdrawal request, our team verifies it first. bKash and Nagad This usually takes 30 minutes to 3 hours and in most cases the money arrives within 1 hour. Rocket Takes 1–4 hours. Bank Transfer May take 1–3 business days. Cryptocurrency Withdrawal is fastest - usually 10-30 minutes.
Requirements: To withdraw, your account must be fully verified (KYC completed). You must have deposited at least once. If you've played with a bonus, you need to meet the wagering requirements. It's recommended to withdraw using the same payment method you used to deposit.
Fees and charges: 0l11 doesn't charge any withdrawal fee but payment providers may deduct their own charges. Mobile banking typically charges 1-2%. The first three withdrawals each month are completely free.
If your withdrawal is delayed or you face issues, contact live chat support or email [email protected].
Minimum and Maximum Withdrawal: Minimum withdrawal amount is BDT 500 and maximum daily withdrawal limit is BDT 1,00,000. If you have large winnings, the weekly limit is BDT 5,00,000 and monthly limit is BDT 20,00,000. VIP members have higher limits.
Processing time: After you submit a withdrawal request, our team verifies it first. bKash and Nagad This usually takes 30 minutes to 3 hours and in most cases the money arrives within 1 hour. Rocket Takes 1–4 hours. Bank Transfer May take 1–3 business days. Cryptocurrency Withdrawal is fastest - usually 10-30 minutes.
Requirements: To withdraw, your account must be fully verified (KYC completed). You must have deposited at least once. If you've played with a bonus, you need to meet the wagering requirements. It's recommended to withdraw using the same payment method you used to deposit.
Fees and charges: 0l11 doesn't charge any withdrawal fee but payment providers may deduct their own charges. Mobile banking typically charges 1-2%. The first three withdrawals each month are completely free.
If your withdrawal is delayed or you face issues, contact live chat support or email [email protected].
0l11 offers multilingual support and switching languages is simple. You can use the site in your preferred language at any time.
How to Change Language: Look for a globe or flag icon in the top-right corner of the website. Clicking it will bring up a list of available languages. Select your preferred language and the page will automatically refresh in that language. If you're logged in, this setting will be saved to your account and applied on your next visit as well.
Available Languages: 0l11 currently supports the following languages:
Changing Language in the Mobile App: If you're using the 0l11 mobile app, go to the side menu or Settings, select Language, and choose your preferred language.
Customer Support Languages: 0l11's customer support team provides 24/7 service in both Bengali and English. In live chat you can speak in your preferred language and our agents will assist you in that language.
Games interface: Most slots and live casino games are multilingual. After the game loads, you can change the language from the game settings. Some live casino tables have Bangla-speaking dealers available.
How to Change Language: Look for a globe or flag icon in the top-right corner of the website. Clicking it will bring up a list of available languages. Select your preferred language and the page will automatically refresh in that language. If you're logged in, this setting will be saved to your account and applied on your next visit as well.
Available Languages: 0l11 currently supports the following languages:
- Bengali - Complete support for Bangladeshi players
- English - for international users
- Hindi - For Indian players
- Urdu - For Pakistani users
- Thai - For players in Thailand
Changing Language in the Mobile App: If you're using the 0l11 mobile app, go to the side menu or Settings, select Language, and choose your preferred language.
Customer Support Languages: 0l11's customer support team provides 24/7 service in both Bengali and English. In live chat you can speak in your preferred language and our agents will assist you in that language.
Games interface: Most slots and live casino games are multilingual. After the game loads, you can change the language from the game settings. Some live casino tables have Bangla-speaking dealers available.
Congratulations on your win! At 0l11, winnings are credited to your account immediately, but there may be some variations depending on game type and prize amount.
Slots and Casino Games: When you win in slots, video poker and table games, your winnings instantly Your winnings are added to your balance. As soon as the game ends, your main balance updates and you can use those funds to place your next bet or make a withdrawal.
Live Casino: When you win on live roulette, blackjack, baccarat, etc., the winnings are credited as soon as that round ends. Typically this happens within 5–15 seconds occurs.
Sports Betting: When you win a sports bet, your winnings are credited after the event is completed and the official result is confirmed. Typically this happens within minutes of the match ending within 5-30 minutes within. Complex bets like multi-leg parlays or those involving multiple matches are paid out after all results are confirmed.
Live Betting: When you win a live sports bet, the winnings are credited as soon as that specific event or market is settled. For example, if you win a next goal bet, you'll receive it right after the goal is scored.
Jackpots & Big Wins: If you win a large jackpot or more than BDT 50,000+, 0l11's security team may conduct additional verification. This is a standard fraud prevention process. In such cases, your winnings within 24-72 hours will be credited. You'll be notified via email or SMS, and the customer support team will assist.
Tournament Prize: If you win a tournament, prizes are distributed within 24 hours of the tournament concluding and the leaderboard being finalized.
Bonus winnings: If you've won using bonus funds, the winnings will first be added to your bonus balance. To make it withdrawable, you'll need to meet the wagering requirements.
If you don't receive your winnings within the expected timeframe, contact customer support immediately and provide your bet ID or transaction reference.
Slots and Casino Games: When you win in slots, video poker and table games, your winnings instantly Your winnings are added to your balance. As soon as the game ends, your main balance updates and you can use those funds to place your next bet or make a withdrawal.
Live Casino: When you win on live roulette, blackjack, baccarat, etc., the winnings are credited as soon as that round ends. Typically this happens within 5–15 seconds occurs.
Sports Betting: When you win a sports bet, your winnings are credited after the event is completed and the official result is confirmed. Typically this happens within minutes of the match ending within 5-30 minutes within. Complex bets like multi-leg parlays or those involving multiple matches are paid out after all results are confirmed.
Live Betting: When you win a live sports bet, the winnings are credited as soon as that specific event or market is settled. For example, if you win a next goal bet, you'll receive it right after the goal is scored.
Jackpots & Big Wins: If you win a large jackpot or more than BDT 50,000+, 0l11's security team may conduct additional verification. This is a standard fraud prevention process. In such cases, your winnings within 24-72 hours will be credited. You'll be notified via email or SMS, and the customer support team will assist.
Tournament Prize: If you win a tournament, prizes are distributed within 24 hours of the tournament concluding and the leaderboard being finalized.
Bonus winnings: If you've won using bonus funds, the winnings will first be added to your bonus balance. To make it withdrawable, you'll need to meet the wagering requirements.
If you don't receive your winnings within the expected timeframe, contact customer support immediately and provide your bet ID or transaction reference.
Account locking is a security measure that can be triggered for various reasons. There's nothing to worry about — in most cases it can be easily resolved.
Common reasons for account lock:
Account unlock procedure:
Method 1 – Automatic Unlock: If your account is locked due to incorrect password attempts, wait 30 minutes. Then try logging in again. If you can't remember your password, use the Forgot Password link to reset it.
Method 2 - Email verification: In some cases, 0l11 will send a verification link to your registered email. Check your email and click the link to confirm your identity.
Method 3 - Customer Support: If the above methods don't work, contact customer support immediately. Open live chat or email [email protected]. Provide the following information:
KYC-Related Lock: If it's locked for document verification, submit your ID and proof of address. Once verification is complete, the account will unlock automatically.
Permanent ban: If your account is permanently locked due to serious rule violations, you'll receive an email notification with the reason. In this case, you can contact the support team to appeal.
Common reasons for account lock:
- Multiple incorrect passwords: If you enter the wrong password 5 or more times in a row, your account will be temporarily locked for security reasons. In this case it usually unlocks automatically after 30 minutes.
- Suspicious Activity: If our system detects unusual login activity — such as sign-ins from a different country or simultaneous access from multiple devices — your account may be locked to protect its security.
- KYC Verification Required: If your account is unverified and you exceed a certain limit, your account may be restricted until the required documents are submitted.
- Rule violations: If multiple accounts or bonus abuse are detected, the account will be locked.
- Self-exclusion: If you have suspended your account yourself using responsible gaming tools.
Account unlock procedure:
Method 1 – Automatic Unlock: If your account is locked due to incorrect password attempts, wait 30 minutes. Then try logging in again. If you can't remember your password, use the Forgot Password link to reset it.
Method 2 - Email verification: In some cases, 0l11 will send a verification link to your registered email. Check your email and click the link to confirm your identity.
Method 3 - Customer Support: If the above methods don't work, contact customer support immediately. Open live chat or email [email protected]. Provide the following information:
- Your username or registered email
- Your registered mobile number
- Approximate time when the account was locked
- If you see any error message, take a screenshot of it
KYC-Related Lock: If it's locked for document verification, submit your ID and proof of address. Once verification is complete, the account will unlock automatically.
Permanent ban: If your account is permanently locked due to serious rule violations, you'll receive an email notification with the reason. In this case, you can contact the support team to appeal.
Yes, 0l11 has an official mobile application for both Android and iOS platforms. Using the mobile app, you can enjoy all 0l11 features faster and more conveniently.
Android app download and installation:
Step 1: Open your Android phone's browser (Chrome, Firefox, etc.) and go to the 0l11.com website.
Step 2: Look for the Mobile App or Download App button on the homepage — usually found at the top or bottom. Tap on it.
Step 3: Clicking the Android icon will start downloading the APK file. File size is approximately 25-40 MB.
Step 4: Once the download is complete, tap the APK file from file manager or notification.
Step 5: If prompted to allow installation from Unknown Sources, go to Settings, enable Allow from this source, then return and tap the Install button.
Step 6: Once installation is complete, tap the Open button and log in with your credentials.
Alternative method: In some regions you may also receive APK links via Telegram channels or WhatsApp. However, for security reasons we always recommend downloading from the official website.
Download iOS App:
Currently, the 0l11 iOS app is not directly available on the Apple App Store due to local regulations. However, you can use the web app or PWA (Progressive Web App):
Step 1: Open 0l11.com in your Safari browser.
Step 2: Tap the Share button at the bottom.
Step 3: Select Add to Home Screen.
Step 4: Enter a name and tap Add.
This creates an app icon on your home screen that works just like a native app.
App Benefits:
System requirements: Supports Android 5.0 or higher and iOS 11.0 or higher. Minimum 1 GB RAM required.
Troubleshooting: If the app won't install, check that you have enough storage space on your phone. If the app crashes, download the latest version. If the problem persists, contact customer support.
Android app download and installation:
Step 1: Open your Android phone's browser (Chrome, Firefox, etc.) and go to the 0l11.com website.
Step 2: Look for the Mobile App or Download App button on the homepage — usually found at the top or bottom. Tap on it.
Step 3: Clicking the Android icon will start downloading the APK file. File size is approximately 25-40 MB.
Step 4: Once the download is complete, tap the APK file from file manager or notification.
Step 5: If prompted to allow installation from Unknown Sources, go to Settings, enable Allow from this source, then return and tap the Install button.
Step 6: Once installation is complete, tap the Open button and log in with your credentials.
Alternative method: In some regions you may also receive APK links via Telegram channels or WhatsApp. However, for security reasons we always recommend downloading from the official website.
Download iOS App:
Currently, the 0l11 iOS app is not directly available on the Apple App Store due to local regulations. However, you can use the web app or PWA (Progressive Web App):
Step 1: Open 0l11.com in your Safari browser.
Step 2: Tap the Share button at the bottom.
Step 3: Select Add to Home Screen.
Step 4: Enter a name and tap Add.
This creates an app icon on your home screen that works just like a native app.
App Benefits:
- Fast Loading & Smooth Performance
- Receive push notifications for special offers and bet results
- One-tap login and fingerprint authentication
- Browse games in offline mode
- Low data usage on limited bandwidth
- All features - Sports, Casino, Live Games everything in one place
System requirements: Supports Android 5.0 or higher and iOS 11.0 or higher. Minimum 1 GB RAM required.
Troubleshooting: If the app won't install, check that you have enough storage space on your phone. If the app crashes, download the latest version. If the problem persists, contact customer support.
The 0l11 Refer-a-Friend program is a fantastic opportunity where both you and your friends benefit. The more friends you refer, the more rewards you earn!
Referral bonus structure:
How to Refer:
Step 1: Log in and go to My Account > Refer a Friend or the Refer & Earn section.
Step 2: You'll see your unique referral link and code. Copy it.
Step 3: Share this link with your friends or family members on WhatsApp, Facebook, Telegram or any social media.
Step 4: When your friend registers using this link, they'll automatically be tracked as your referral.
Step 5: After they deposit and place bets, your bonus will be automatically credited.
Commission Tier System:
Commission Payment: Your commission is credited to your account every Monday. You can see real-time stats in the referral dashboard — how many you've referred, how many are active, how much commission you've earned, etc.
Terms and conditions:
Pro Tips: Share your winning screenshots on social media along with your referral link. Post betting tips and spread the word about 0l11 to your friends. Review 0l11 on YouTube or a blog and include your referral link.
Referral bonus structure:
- Your bonus: You earn for every friend you refer when they deposit at least BDT 1,000 and place at least BDT 2,000 in bets BDT 500 cash bonus No wagering requirements apply — it's yours to withdraw immediately.
- Your friend's bonus: Friends who sign up using your referral link will receive a bonus on their first deposit 120% Bonus will receive (instead of the usual 100%) up to a maximum of ৳30,000.
- Lifetime Commission: Whenever your referred friends place bets, you'll earn on their net loss 5–15% Commission you'll receive - for life! Commission rate increases based on your referral count.
How to Refer:
Step 1: Log in and go to My Account > Refer a Friend or the Refer & Earn section.
Step 2: You'll see your unique referral link and code. Copy it.
Step 3: Share this link with your friends or family members on WhatsApp, Facebook, Telegram or any social media.
Step 4: When your friend registers using this link, they'll automatically be tracked as your referral.
Step 5: After they deposit and place bets, your bonus will be automatically credited.
Commission Tier System:
- 1–5 referrals: 5% commission
- 6–20 referrals: 8% commission
- 21–50 referrals: 10% commission
- 51+ referrals: 15% commission
Commission Payment: Your commission is credited to your account every Monday. You can see real-time stats in the referral dashboard — how many you've referred, how many are active, how much commission you've earned, etc.
Terms and conditions:
- The referred person must be a new user — not previously registered with 0l11
- Multiple accounts from the same family or IP are prohibited
- Self-referral or creating fake accounts is strictly prohibited - this may result in account suspension
- Referral bonuses can be withdrawn once your balance reaches a minimum of ৳100
Pro Tips: Share your winning screenshots on social media along with your referral link. Post betting tips and spread the word about 0l11 to your friends. Review 0l11 on YouTube or a blog and include your referral link.
Absolutely! 0l11 is fully mobile-optimized and you can play directly from any mobile browser without installing the app. Many users prefer this method because it doesn't take up storage space on their phone.
Using 0l11 with Mobile Browser:
Open any browser on your Android or iPhone — Chrome, Safari, Firefox, Samsung Internet, Opera Mini, or any other modern browser. Type 0l11.com in the address bar and hit Enter. The website will automatically load in its mobile version, which is touch-friendly and optimized for smaller screens.
All features on mobile website:
Browser vs App:
Browser Benefits:
Tips for the Best Browsing Experience:
Compatibility: The 0l11 mobile website works on all modern smartphones and tablets. Built with HTML5 technology, it requires no Flash plugin. The responsive design adapts beautifully to any screen size.
So if you'd rather not install an app or you're running low on storage, feel free to use your mobile browser — you won't miss out on a single feature!
Using 0l11 with Mobile Browser:
Open any browser on your Android or iPhone — Chrome, Safari, Firefox, Samsung Internet, Opera Mini, or any other modern browser. Type 0l11.com in the address bar and hit Enter. The website will automatically load in its mobile version, which is touch-friendly and optimized for smaller screens.
All features on mobile website:
- Full game library: Slots, table games, Live Casino, Sports Betting — all available right in your browser
- Registration and Login: Create a new account or log in directly from your browser
- Deposits and Withdrawals: All payment features work completely
- Claim your bonus: Access and claim promotions and bonuses
- Live chat support: Customer support is available directly from the browser
Browser vs App:
Browser Benefits:
- No installation needed - instant access
- Saves storage space on phone
- No updates to download — always running the latest version
- Same experience from any device
- Slightly Faster Loading
- Receive push notifications
- One-tap login
- Offline browsing in some sections
Tips for the Best Browsing Experience:
- Bookmark: Bookmark or save 0l11.com for quick access
- Add to Home Screen: Use the Add to Home Screen feature in Chrome or Safari. This will create a shortcut icon that looks like an app.
- Full screen mode: Many browsers offer a full-screen option for an even better gaming experience.
- Stable internet: Use 4G or Wi-Fi connection for smooth gameplay, especially in live games
- Clear cash: If pages are loading slowly, try clearing your browser cache from time to time.
Compatibility: The 0l11 mobile website works on all modern smartphones and tablets. Built with HTML5 technology, it requires no Flash plugin. The responsive design adapts beautifully to any screen size.
So if you'd rather not install an app or you're running low on storage, feel free to use your mobile browser — you won't miss out on a single feature!